Privacy Policy
Effective date: May 12, 2026
Nicole Just, LCSW (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit this website, submit a contact form, schedule a consultation, or otherwise interact with our online services.
This website is intended to provide general information about Nicole Just, LCSW’s therapy services and to make it easier for prospective clients to get in touch or request an appointment.
Information We Collect
We may collect the following types of information:
Information you provide directly
This may include your name, email address, phone number, message content, appointment request details, and any other information you choose to submit through a contact form, booking form, or email.
Scheduling information
If you schedule an appointment or consultation through our booking tool, we may collect information needed to manage that request, such as your name, contact information, selected appointment time, and related scheduling details.
Website usage information
We may collect limited information about how visitors use the website, such as pages visited, referring links, browser type, device type, and general usage activity. This helps us understand how the website is performing and improve the experience.
How We Use Information
We may use information collected through the website to:
Respond to inquiries or appointment requests
Schedule, confirm, or manage consultations or appointments
Provide information about services
Maintain and improve the website
Understand website usage and performance
Protect the security and reliability of the website
Comply with legal, professional, or regulatory obligations
Website Hosting and Service Providers
This website may use trusted third-party service providers to operate and improve the site, including:
Vercel for website hosting
Supabase for secure database and backend services
PostHog for website analytics and usage insights
Cal.com for appointment scheduling or booking embeds
These providers may process information on our behalf as needed to provide their services. Supabase offers a Data Processing Addendum for customers, and Cal.com’s privacy materials describe its handling of scheduling-related information, including reminders and third-party service providers used for communications.
Analytics
We may use PostHog or similar analytics tools to understand how visitors use the website. Analytics information may include general usage data such as pages viewed, interactions, browser type, device type, and approximate location based on IP address.
We use this information to improve the website and understand what information is useful to visitors. We do not use website analytics to diagnose, treat, or make clinical decisions.
Contact Forms and Sensitive Information
Please do not submit sensitive clinical information, emergency information, or detailed health information through this website’s contact forms.
Contact forms and scheduling tools are not intended for emergencies. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room. If you are in crisis, you may also call or text 988 in the United States to reach the Suicide & Crisis Lifeline.
SMS/Text Messaging Consent
If this website collects your phone number and offers the option to receive SMS/text messages, you may be asked to provide separate, optional consent to receive SMS messages.
By checking the SMS consent box, you agree to receive text messages from Nicole Just, LCSW related to your inquiry, scheduling, appointment reminders, or other service-related communications.
SMS consent is optional and is not required to submit a form or request services. SMS consent is not combined with consent for email, phone calls, website terms, or any other type of consent.
SMS consent and phone numbers collected for SMS purposes will not be shared with third parties for marketing purposes.
Message and data rates may apply. Message frequency may vary. You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP or contacting us directly.
How Information Is Shared
We do not sell personal information.
We may share information only as needed to:
Operate the website and scheduling tools
Respond to your inquiry or appointment request
Work with trusted service providers who support the website, database, analytics, or scheduling functionality
Comply with legal, professional, regulatory, or safety obligations
Protect the rights, safety, or security of clients, visitors, the practice, or others
If personal information is shared with third-party service providers, it is shared only as needed for them to provide services on our behalf.
Privacy and Health Information
Information you provide through this website may not become part of a clinical record unless and until you become a client and the information is added to your records as part of care or administrative services.
If you are an active client, additional privacy rights and protections may apply to your protected health information. Please refer to Nicole Just, LCSW’s separate Notice of Privacy Practices for more information about how health information is used and protected.
Cookies and Tracking Technologies
This website may use cookies or similar technologies to help the site function, remember preferences, measure performance, and understand visitor activity.
You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information. However, no website, email, form, database, or internet transmission is completely secure. Please use care when submitting information online.
Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, professional obligations, insurance requirements, or legitimate business needs.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have submitted through the website, subject to applicable legal, professional, and recordkeeping obligations.
You may also opt out of SMS communications by replying STOP to any text message.
Links to Other Websites
This website may link to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing information.
Children’s Privacy
This website is not intended for use by children under 13. We do not knowingly collect personal information from children under 13 through this website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
Nicole Just, LCSW